How we work together.

These terms apply when aeTech Digital Hub (“we”, “us”) delivers engineering, design, data, or security work for you (“you”, “client”). A signed Statement of Work (SOW) or written email confirmation is required before we begin any billable work.

Individual SOWs override these general terms where they conflict. If nothing in a SOW addresses a topic, the rules below apply.

aeTech Digital Hub is a Ghanaian engineering studio based at Spintex Flower Port, Accra. You can reach us at:

Before any commitment, we produce a written scope covering deliverables, timeline, price, exclusions, and payment terms. Nothing is verbal-only.

• Fixed-fee. Most of our work is fixed-fee in USD. Ghanaian clients may pay in GHS at the exchange rate quoted in the SOW.
• Retainer. Ongoing engagements are billed monthly in advance with a defined scope of hours or deliverables per month.
• Advisory. Short engagements billed by the day for review, planning, or technical due diligence.
• Scope changes.Requests outside the agreed scope require a written change order. We'll estimate the impact before proceeding.

• Deposit. Most engagements require a 70% deposit before work begins.
• Balance. The remaining 30% is due on delivery, unless the SOW specifies a different schedule.
• Currency. USD is the reference currency for all invoices. GHS payments are accepted at the exchange rate quoted on the invoice.
• Bank details. Payments are made to Fidelity Bank Ghana, account details on each invoice.
• Late payment. Invoices are due 14 days from issue. Overdue invoices may incur a 2% monthly interest charge from day 15.
• Non-payment. If an invoice remains unpaid 30 days past due, we may pause work and withhold deliverables until payment is received.

Ownership of what we build for you passes to you on final payment. Specifically:

• Your project deliverables. Source code, designs, data models, reports, and documentation created specifically for your project become your property when the final invoice is paid in full.
• Our tools and methods. Reusable code libraries, internal tools, methodologies, and general engineering knowledge developed by us over time remain our property. We may reuse these on other engagements.
• Third-party components.Open-source libraries, licensed software, and third-party APIs are governed by their own licenses. We'll flag any significant licensing considerations in the SOW.
• Portfolio rights. We may reference the project in our portfolio, case studies, and marketing materials unless the SOW says otherwise. If your work is under NDA, tell us before signing.

• Timelines. We meet the timelines in each SOW barring client delays or scope changes.
• Client delays.If we're blocked awaiting your input, feedback, or materials for more than 7 business days, we may adjust the timeline and reserve the right to invoice work-in-progress.
• Acceptance.We'll notify you when a deliverable is ready for review. You have 10 business days to accept, reject with specific reasons, or request revisions within the agreed scope. Silence past 10 business days is treated as acceptance.
• Post-launch support. Most engagements include 30 days of bug-fixing after delivery. New feature requests are billed separately.

We warrant that our work will conform to the agreed scope and will be performed with the skill and care expected of senior engineers.

Beyond that, deliverables are provided “as is”. We don't warrant that software will be uninterrupted, error-free, or free from security vulnerabilities beyond what reasonable engineering practices can achieve.

For security-related work (penetration testing, audits), we warrant a thorough, professional assessment. We do not warrant that we've found every possible vulnerability — no security assessment can promise that.

To the fullest extent permitted by Ghanaian law:

• Our total liability for any engagement is capped at the total fees paid to us under that engagement.
• We are not liable for indirect, consequential, or incidental damages — including lost profits, lost data where reasonable backup practices would have prevented loss, or business interruption.
• Nothing in these terms limits liability for gross negligence, willful misconduct, or matters that cannot be limited by law.

We keep confidential anything you tell us that a reasonable person would treat as confidential. We won't share your data, code, business plans, or strategic information with third parties without your permission — except where legally required.

We're happy to sign a formal NDA before receiving sensitive information. Ask.

• For convenience.Either party may terminate an engagement with 14 days' written notice. You pay for work completed up to the termination date.
• For cause. Either party may terminate immediately if the other materially breaches the SOW and fails to cure the breach within 14 days of written notice.
• What survives. Payment obligations, intellectual property rights, confidentiality, and limitation of liability survive any termination.

We work as an independent contractor. Nothing in an engagement creates an employment, partnership, joint venture, or agency relationship. Neither party can bind the other to third-party commitments without written authorization.

We'd rather solve problems directly than in court. Before any formal proceeding, both parties agree to meet in good faith to try to resolve the dispute.

If that fails, disputes are governed by the laws of Ghana and subject to the exclusive jurisdiction of the courts of Accra, Ghana.

These terms may be updated occasionally. The “Last updated” date at the top of this page shows the latest revision. For engagements already in flight, the terms in effect at the time of the SOW apply — you don't get subject to changes retroactively.

Questions about these terms, or want us to sign a specific agreement instead?